# An item is missing from my shipment.

> If you have ordered an item which ships from another location it will be shipped separately Some largeheavy items may also ship separately Please check your 

Source: https://support.everydayyoga.com/en_us/an-item-is-missing-from-my-shipment.-r18UZMHa

Last updated: 2023-12-13T06:46:09.648Z

If you have ordered an item which ships from another location it will be shipped separately. Some large/heavy items may also ship separately. Please check your order confirmation to confirm if your order will be arriving in multiple shipments. You may also [track the status of your order](https://spiraledge-everydayyoga.kustomer.help/en_us/B1fBbMB6) through the Account page. If all of your items shipped from our warehouse and what you have received does not match your packing list, [please contact our customer service](https://spiraledge-everydayyoga.kustomer.help/en_us/SyblZWzS6) center so that we may assist you.